“As soon as we heard of LifeSmarts, we knew it would be a perfect fit,” says Shelley Bernhardt, Director of Consumer Protection at Western Union in Englewood, CO. Shelley and her team had worked with local students to help them develop their professional skills and were looking to get more involved with teen financial education. But, as Shelley says, “We didn’t really have the educational materials targeted to middle school and high school students. We saw LifeSmarts as the perfect organization to help Western Union develop these materials and equip teens with fraud prevention skills.”
Shelley develops fraud prevention training for Western Union Agents and the general public on how to spot and avoid financial scams when using money transfers. Phishing, online auction, and fake check scams continue to be some of the most commonly reported scams to the National Consumers League’s Fraud Center, and Shelley and the Agents at Western Union see these scams firsthand.
That’s why partnering with NCL and LifeSmarts was such a perfect fit for Western Union. Since 2009, Western Union’s support for LifeSmarts has enabled the program to:
- Develop new fraud-related lessons for the LifeSmarts virtual classroom, LifeSmarts U
- Expand staffing and programming to grow the program
- Enhance LifeSmarts content related to all aspects of consumer fraud
Western Union chairs the LifeSmarts Advisory Board and is the official Host Sponsor of the 2016 National LifeSmarts Championship in Denver. Read the full Faces profile on Shelley Bernhardt.
About Western Union
Western Union connects people and businesses around the globe by providing fast, reliable and convenient ways to move money. Our 160-year history and more than 500,000 Western Union Agent locations in more than 200 countries and territories strengthen our commitment to offering our services in every corner of the globe.
We take pride in being close to our customers. Together with our Agents and more than 10,000 employees, we speak our customers’ languages, live in their neighborhoods and share their culture. We are a key part of each other’s lives.